How to separate a key-control problem from a hardware-condition problem. Written for North Vancouver, British Columbia.
Rekeying changes who can use old keys
When compatible hardware is in good condition, rekeying changes the pinning so the old keys no longer operate it. It can be useful after a move, lost keys, or a change in authorized users.
Replacement solves a different problem
Replacement is worth discussing when the lock is worn, damaged, incompatible, or no longer suits the door or access plan. A hardware assessment should come before a blanket recommendation.
How this applies in North Vancouver
In North Vancouver, multi-unit buildings, hillside homes, and commercial entries each bring distinct hardware and authorization considerations to an access request. North Vancouver homes, strata buildings, retail spaces, and service vehicles all have different access needs. Describe the problem and the hardware before work is chosen.